Industrial Relations
Foster Strong Industrial Relations for a Harmonious Workplace
Effective industrial relations are essential for smooth operations, employee satisfaction, and regulatory adherence. MSure helps organisations manage employee relations, labour disputes, collective bargaining, and compliance with industrial laws — ensuring workplace harmony while mitigating legal and operational risks.
How MSure Helps with Industrial Relations
We provide end-to-end support to strengthen industrial relations within your organisation. Our team handles labour disputes, manages employee grievances, and supports collective bargaining negotiations. We also advise on labour laws, implement effective employee engagement strategies, and maintain detailed documentation to prevent conflicts, foster workplace harmony, and boost workforce productivity.
We also encourage the establishment of a Works Committee through democratic elections among employees where no trade union exists — overseeing the entire process to ensure transparency, fairness, and compliance with legal requirements.
Union-Related Activities
Negotiating with the Union on Behalf of the Employer
Our expert team facilitates constructive dialogue between employers and union parties on various issues while ensuring the interests of all parties are preserved and legal obligations are met.
Agreement between Employer and Union
We manage the agreement process with care, ensuring smooth transitions and maintaining your organisation's integrity and reputation in the market.
Any Other IR-Related Matters
Our expertise extends to handling a wide range of industrial compliance matters — from dispute resolution during organisational changes to crafting inclusive workforce policies.
Industrial Disputes Act, 1947
- Representing conciliation proceedings in RLC/DLC offices
- Facilitating equitable and peaceful settlement of industrial disputes
- Negotiating wage settlements with unions
- Legal closure and wage settlement with unions and employees
- Setting up Works Committees and Grievance Redressal Committees
- Facilitating democratic elections of employee representatives
Industrial Employment (Standing Orders) Act, 1946
- Advisory on framing service conditions, working hours, and paid leaves
- Drafting appointment letters and termination notices
- Submission and approval of Certified Standing Orders from appropriate authorities
- Expert drafting of Certified Standing Orders
- Navigating certification meetings with authorities
- Ongoing liaison and support with labour authorities
Frequently Asked Questions
What are industrial relations and why do they matter?
Industrial relations (IR) refers to the relationship between employers, employees, and trade unions within the framework of applicable labour laws. Strong industrial relations prevent disputes, reduce absenteeism, improve productivity, and protect your organisation from costly litigation and shutdowns.
What is a Certified Standing Order and when is it required?
Certified Standing Orders (CSOs) are formal, statutory documents that define the conditions of employment for workers — including working hours, leave policy, disciplinary procedures, termination conditions, and more. Under the Industrial Employment (Standing Orders) Act, 1946, establishments with 100 or more workers must submit and certify their standing orders.
How does MSure help resolve industrial disputes?
MSure provides end-to-end support in industrial dispute resolution — from managing conciliation proceedings at the Regional or District Labour Commissioner’s office to facilitating wage settlements and legal closure agreements with unions and employees. Our goal is to achieve fair, peaceful, and legally sound resolutions.
What should an employer do when faced with a trade union demand?
When a trade union raises demands — whether related to wages, benefits, working conditions, or service matters — employers should respond in a structured, legally informed manner. MSure helps you evaluate the demands, prepare a compliant counter-position, and negotiate with the union through skilled IR professionals on your behalf.
What is a Works Committee and is it mandatory?
A Works Committee is a joint body of employer and employee representatives set up under the Industrial Disputes Act, 1947. It is mandatory for industrial establishments employing 100 or more workmen. Where no trade union exists, MSure facilitates fair and transparent elections to constitute the committee.
How can MSure help during a retrenchment or factory closure?
Retrenchments and closures require strict compliance with the Industrial Disputes Act — including notice periods, government permissions (where applicable), retrenchment compensation, and proper settlement of dues. MSure provides complete legal and procedural guidance to ensure the process is handled correctly, minimising litigation risk.